The World Bank and Development Induced Displacement...

From CGD:

As word leaks out that the World Bank effectively funded the demolition of homes of the very poor residents of a small village, Jale, in Albania, and then refused to speak about it for more than a year, one can only hope that the Bank will spend as much time thinking through what went wrong as it will doing damage control.

This is not the first time the Bank has gotten into trouble over resettlement. In June 2000, an internal inquiry faulted the Bank for violating its own guidelines in a resettlement project in Tibet.

Criticisms in a review of resettlement in connection with a dam project in Indonesia in 1985 indicated problems there as well.

What can the World Bank do to increase accountability?

First, the Bank can become a lot more transparent in its activities. By using its own website and other forms of Internet-based technology, the Bank can make the initial project statement -- the Project Concept Note or PCN--available to the public, to invite comments (which could also be posted on a website) prior to finalizing the project design.

Second, the Bank must develop a culture of seeking information from the public and responding to it. In the case of Albania, urgent messages from the residents of Jale went unheard for weeks. A Bank team visiting the country two weeks after the demolitions reportedly did not speak to individuals whose homes were destroyed. An Office of Civic Engagement that can use Internet-based methods of communication as well as traditional ones, might be worth thinking about -- not only to talk with NGOs or civic groups, but also to reach out to individuals.

Third, the Bank's management (rather than lower-level staff) must be held accountable for its actions. It can easily hide behind the fact that it was the Albanian government that undertook the demolitions; the government in turn is already blaming the Bank and hinting that it will not compensate the victims.

Finally, Mr. Zoellick can take a big step to increase accountability by making public the results of his new investigation.